Due to very high demand and order volume, orders can take up to 10 - 14 days to be delivered. However, most orders are delivered within 7 - 10 days.

AVERAGE SHIPPING TIMES

Location	Estimated Shipping Time
United States	5 - 12 Business Days
Canada	7 - 15  Business Days
Australia	7 - 15  Business Days
Europe	7 - 15  Business Days
Worldwide	7 - 15  Business Days

 

All orders will be dispatched from our warehouse within 1 - 3 business days. In peak periods please allow for up to 6 business days for dispatch.

*All shipping times exclude clearance/customs delays

We will be updating everyone on their orders throughout the whole process via email and our Instagram. Thank you for your support and patience and we hope you like your item when it arrives! For any questions or concerns please email: info@valorium.store

 

 

-----

 

OVERVIEW

Defective or Damaged Products

If you have received faulty or damaged products, please contact us with images of the product within 7 days. We will gladly send out a replacement order or issue you a full refund.

 

Items Lost in Transit

By ordering from us, you agree with our shipping times. Most orders get delivered within the posted time frames; however, external factors such as customs inspections can sometimes cause delays. If your order shipping times exceed our displayed time frame by 10 business days, you can contact us and we will gladly send out a replacement order, or issue a full refund.

 

Returns

We accept returns for refunds. If you are not satisfied with your product, you are eligible to return the product within 7 days after receiving it. To do so, kindly get in touch with us here.

 

Lost or Stolen Packages

VALORIUM.store is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, VALORIUM will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.

What do I get?

• You get 1 free product of your choice & % commission for each product sold using your code.

    How does it work?

• We will give you a discount code to use to promote our shop on your site (blog, tumblr) or social media page.
• You can promote VALORIUM however you like - i.e. repost our photos on your social media accounts, through friends & family referral etc.

    Requirements:

• 1500+ followers on any social media platforms (Instagram, Twitter, Tumblr, Youtube, Facebook, Blog, Pinterest). 
• Account must be public
• Account must be active & must have engagement with your followers

   How to apply:

Drop us an email at info@valorium.store with "SPONSORSHIP" as your subject and include the following information about yourself:

• Name, age, country
• Social media page (links and username with a screenshot of your followers)
• Anything else you would like to let us know about you

OR you can DM (Direct Message) us on Instagram for faster response.

Our Instagram is @valorium.us